Last updated: 08/12/2025

Thank you for shopping at Kiepi.com. We are committed to delivering your order quickly, safely, and reliably. Below you will find our complete shipping information.

1. Worldwide Free Shipping

We proudly offer:

• Worldwide Shipping

• 100% Free Shipping on All Orders (no minimum required)

2. Order Processing Time

All orders are processed within 1–3 business days. This includes order confirmation, product inspection, and packaging.

Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Time

After your order is processed, your package will arrive within:

🚚 5–8 business days

4. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email along with a tracking number.

Tracking updates may take 24–48 hours to appear, especially during peak seasons.

5. Delayed or Lost Packages

Although rare, shipping delays may occur due to customs, weather conditions, or carrier delays.

If your package has not arrived after 20 days, please contact us and we will investigate immediately.

If the carrier confirms the package is lost, we will provide a free reshipment or full refund.

6. Customs, Duties & Taxes

Most orders do not incur customs fees. However, if your country applies taxes or duties, these charges are the responsibility of the customer.

We cannot declare items as “gift” to bypass customs regulations.

7. Incorrect Address

Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delays or lost packages caused by:

• Wrong or incomplete addresses

• Missing apartment or unit numbers

• Incorrect postal codes

8. Contact Us

If you have any questions about your order or shipping, please contact us:
Email: support@kiepi.com
Website: Kiepi.com