Last updated: 08/12/2025
1. Introduction
Welcome to Kiepi.com (the "Website"). By accessing or using this Website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Website or purchase our products.
2. Use of the Website
You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
You must be at least 18 years old or have permission from a parent or legal guardian to place an order on Kiepi.com.
3. Products and Orders
Our main product is the Kiepi™ Smart Massager. We aim to describe and display our products as accurately as possible. However, slight variations in color, design, or packaging may occur.
By placing an order, you confirm that all information you provide is true and correct, that you are authorized to use the payment method provided, and that you accept these Terms.
We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, incorrect pricing, or product unavailability. If your order is canceled, any payment already made will be fully refunded.
4. Pricing and Payment
All prices displayed on Kiepi.com are shown in the currency indicated at checkout. We reserve the right to change prices at any time; however, such changes will not affect orders that have already been placed.
Payments are processed securely through our payment partners (such as Stripe and PayPal). Your payment information is handled directly by these providers and is not stored on our servers.
5. Shipping and Delivery
We offer worldwide free shipping. Orders are typically processed within 1–3 business days. After processing, the usual delivery time is 5–8 business days, depending on your location.
Delivery times are estimates and may be affected by factors outside our control (such as customs delays, weather, or carrier issues). For full details, please see our Shipping Policy.
6. Returns and Refunds
If you are not satisfied with your purchase, you may be eligible for a return or refund subject to the conditions described in our Refund and Returns Policy.
Please refer to our dedicated Refund and Returns Policy page for detailed information on return windows, conditions, and procedures. Nothing in these Terms affects your statutory consumer rights.
7. Health and Medical Disclaimer
The Kiepi™ Smart Massager is designed for general relaxation and comfort. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Always consult a doctor before using the product if you are pregnant, have a pacemaker or other implanted device, suffer from chronic illness, have recently undergone surgery, or have any medical concerns. Use of the product is at your own risk.
8. Intellectual Property
All content on Kiepi.com, including text, graphics, logos, images, videos, and product names (including Kiepi™), is owned by or licensed to us and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, modify, distribute, or use any content from this Website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Kiepi.com and its owners, managers, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or this Website.
Our total liability for any claim related to a product purchase is limited to the amount you paid for that product. Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
10. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes are posted means you accept the revised Terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: support@kiepi.com
Website: Kiepi.com